Testimonials

Within 50 minutes of walking into John’s shop at 3 Park Street this morning with a desktop tower that had made a very sick and noisy exit from the World, or so it appeared the previous evening, a miracle! John is a very capable and skilled computer engineer who quickly got to the root cause of the problem, deep cleaned, serviced and changed a low cell battery, reassembled stuff and tested the tower before returning it. Took it home, wired it up and back in the harness again. Top Bloke, Good Job at a very affordable fee. Thanks John you’re a STAR!
Mr. Phil Moore – Lillington, August 2017

I received a superb service from John. He visited the house to update, maintain and generally sort out my computer. Female friendly, he was very patient and explained the more complex features that I had failed to grasp. Very good value from a highly experienced person. I would not hesitate to recommend him.
Ms. Venitiantown, July 2017

Needed help building my first PC, couldn’t get the motherboard to light up. I phoned up and he tried to explain, but I was too much of a monkey so I came in and he helped me get it working, letting me into the back and showing all the steps so I would know for next time. Just talking to him you can tell he really knows what he is talking about. Sometimes you go into PC world etc and the people working there clearly have no idea about computers, but this guy really knows his stuff. Would defo recommend.
T. Shuckle, July 2017

Earlier today I walked into your shop looking to extend my wifi network to reach a gaming PC, your invaluable advice on how to extend my network using wired connections through the mains with the TP-LINK was brilliant. The solution now works as if the PC was direct ethernet into the router, no loss of speed between the PC and router at all. It took me 3 minutes to have it all working thanks to your advice – just wanted to say, you sometimes get great service, but it’s rare you get really expert advice.

Mr. Drew Mason, June 2017

“I could not rate John Wheatcroft and Computer Solutions more highly. I have always been given the best advice and the best service in every respect. Whatever the problem, I believe John is the best person to consult, and my daughter, who has spent nearly 30 years in IT, agrees with me.

Dr S. E. Stonehewer “, June 2017

I always felt with Computer Solutions that John is always ready to go that extra mile to be supportive, and to explain issues in a clear and helpful manner. That is why, even though I now live in Sutton Coldfield, I  continue to go there for all my computer needs.

Clive Kent, Sutton Coldfield,  June 2017

‘We take our computers for granted most of the time, certainly I did, until our family computer developed a fault that shut it down completely. In panic mode I set about troubleshooting but made little progress other than to work myself up even more.

By chance I happened to find a local telephone guide to computer repairs in Kenilworth. On the second call I got through to a friendly and positive chap named John. In almost no time he put my mind at rest by assessing the problem, and offering to drive around that evening.

Within 5 minutes of arriving he had removed, replaced a part and brought it back to life. Not only this but he helped clear up space and make it much more efficient. Nothing was too much trouble and at a nominal fee.

This was excellent service and I have made a point of spreading the word. Not only this, but John’s an incredibly nice bloke. If you are having computer problems, or even if you need a new one, may I suggest look no further.

Paul Gallan Kenilworth, Nov 2013

I would like to say how impressed I am with Computer Solutions. I was unable to use my laptop as the cooling fan had stopped working. John from Computer Solutions was very helpful, he sourced the correct part and had the laptop repaired and returned to me within 48 hours! I would recommend them for their efficient service and friendly, positive attitude.

Thanks John,

Karen O’Connor Kenilworth, Oct 2013

Thank you for your prompt response to my call and fixing my laptop will use you again.

Paulene Hewitt Kenilworth, Sep 2013

John, thanks for your time today, so glad you were able to get my Mac going again, graphics look great and all responding beautifully. It was very kind of you also to fix my sub while you were here, been missing all those low frequencies….

Mark Fulton Cubbington, Leamington Spa, Sep 2013

Dear Mr Wheatcroft,

Earlier on today you fixed my computer, and I would like to thank you very much for doing so. I am now back on minecraft, so I’m happy!

Thanks again

Dan Williams Stoneleigh, Nr Kenilworth June ’13

Hi John

Just a quick thank you for sorting out my trading pc today and getting me out of a right spot of bother!I have fired it up several times now and the problem seems to have been cured.I will definitely use your services again should the need arise.

Kind Regards,

Nigel Wright Wootton Wawen May ’13

Hi just to say that you did a great job at a great price – Many Thanks

Lyndon Simkin Kenilworth Mar 13

I would like to say a big thank you to john for the help he gave me in getting a refund from AVG, after they took two payments from me, and I spoke to John who gave me their phone number and my money was refunded within the week, so thank you once again John, I would recommend you to my friends and family, first class service.

Ann Kirk Warwick Feb 13

John many thanks for your help in getting our computer back up & running and also many thanks for the advice; I will be in touch soon regarding some new kit I tweeted a message to you but am not sure whether you receive it if you don’t follow me ?

Perhaps you could follow @mobilecarpets and see it

Regards Simon Mutton Kenilworth Feb 13

John did a great job for me in sorting out my /our computer and printer problems. He is definitely persistent in getting results! I would certainly call on him again.

Bernard Allen Ashow Nr. Kenilworth. Jan 13

Hi John

Thanks for all your hard work in getting Oliver’s laptop sorted

Linda Fenn Balsall Common. Dec 12

Fast arrival time and very friendly service. We were given options as to how the computer could be repaired and chose ourselves. The problem was explained us and we were also told how to avoid it in future.

All-in-all, highly recommended!

Neill Raath Earlsdon; Coventry. Sept 12

Hi John

Thanks for your assistance today – much appreciated. Once the permissions on my old PC had finished updating, access from my new PC worked a treat.

Regards

Ed Phillips Moreton Morrell Aug 12

Many thanks for sorting out both of our faulty laptops today, so efficiently. I am grateful for your fast response and all the handy tips and advice. I will definately recommend your company kind regards .

Fran Tummey Kenilworth – June 2012

Hi John,

Just have to say a huge ‘Thank you’ for all of your help with my PC. Have already spoken to my business partner about you and your company, We would like to ask you to help us develop our business in the near future – with your web design skills and upgrade for our system.

I can highly recommend you and your company to anyone who has any issues with thier laptop or PC – on the basis of your superb knowledge, professionalism and honesty, accompanied by your friendly and helpful approach to all customers.

Grateful thanks and appreciation,

Sally Cross Kenilworth – June 2012

Just a quick note to say thanks for sorting my son’s laptop out so efficiently. I really couldn’t face another nightmare encounter with the folks at PC World who took an age to fix the laptop last year, so finding your local service has been great. We won’t need to look anywhere else from now on, and will happily recommend your refreshing honest and good value service to friends and family.

Kind regards
Simon Rollason Kenilworth June 2012

Thanks to Computer Solutions for fixing the problems i had with my laptop I found John extreamly helpful and very informative his fella really knows his stuff and i would not hesitate to pass his number on to family and friends.

David Shilton ADS Building Services May 2012

Hi John: Many, many thanks for your message dealing with my problem advised yesterday. Followed your instructions and downloaded MR FIXIT 50388 – – and all appears to be resolved. Superb!

In the past I had to open junk mail received but now it appears ready-to-read. Assume this is now OK. Many thanks again for your accurate and speedy help. I’m sorry that I ever heard of Communikom!

Regards
Eric Smith, Kenilworth May 2012

Having experienced many years of indifferent PC servicing I was only too grateful to learn of COMPUTER SOLUTIONS. My initial contact with John Wheatcroft brought about a thorough check-up of my system and I am now able to relax and feel confident for the future. A real boon for PC users in Kenilworth and area.

Eric Smith Kenilworth April 2012

I am happy to recommend the services of Computer Solutions. I had the tricky problem of trying to move my website with its design to another host site. My problem was the domain name was locked in. John sorted it all out. He has given me a lot of very helpful advice.

Ann Richards March 2012

Dear John.

I am pleased to be able to highly recommend Computer Solutions.I have recently received prompt, courteous and expert help with my computer from John who took immense time and trouble in fixing the problems presented.I am a nervous novice where computers are concerned,and John was particularly patient explaining details as he unravelled the problems and corrected each one. I have received follow up service as promised and feel I could always be assured of a fair and excellent service from the company.

Thank You so much.

Thank you for your help with reconnecting us to the internet and our computer with our printer and also for the filters. Will get in touch if any further help is needed.

Mrs Lorraine Black Leamington Spa, March 2012

A prompt and friendly service ,knowledgable and professional. Would use again and would recommend the services going forward.

Mr Brian Shanley Kenilworth, February 2012

John came to my house on the day I phoned, stayed for three hours, installed new memory and thoroughly restored a six-year-old PC at a very reasonable rate. My creaky old machine is now faster than ever.

I could not have been happier if I had bought a new PC.

Mr Peter Rhodes Kenilworth, February 2012

I have been experiencing a problem on my laptop for some time and nobody has been able to fix it. On Sunday I spoke with one of my relatives about this problem and he explained that one of his twitter contacts at Kenilworth Computers is pretty good with dealing with computer problems. I phoned John at K.C today, explained the problem and he came round and fixed it right away.

Well done.

Mr Maurice Goymer Kenilworth, February 2012

Had some ‘Scareware’ on my PC and didn’t have a clue what to do, a friend recommended John who arrived two hours later and got me back up and running. John was prompt, knowledgeable and not too expensive. I would recommend him to anyone.

Sue Hague Hatton Park, Warwick February 2012

Contacted Kenilworth Computer Solutions on Friday evening regarding a desktop PC that refused to boot or allow access to any recovery discs and displayed the windows blue failure screen. I’d checked the internet for help and the blogs were extensive but all suggested replacing the hard drive or wiping the PC. You made a home visit on Saturday and fixed it within minutes.

Very impressed by your knowledge and experience, very quick and efficient. PC now fully working, fully updated and running quicker than before.

Many thanks for a great service and I will recommend you to all of my friends and work colleagues.

Kind regards

R Shores Kenilworth, 4th February 2012.

Many thanks, John, for your rapid response to a request for help when my PC gave up the ghost. Within a couple of hours the machine was up and running as well – or better – than ever. It was checked over for any possible further problems, and given a clean bill of health. No hard sell, no excessive charges, just honest-to-goodness expertise.

Thanks again.

Denis Williams Warwick Jan 2012

This week, I have had the pleasure of using Kenilworth Computer Solutions via Warwick Twittering community (thank you @WarwickTweetUp.) Via Twitter.

John is always suggesting topical computer related top tips and advising on solutions to current PC related issues/problems on the Computer Solutions website.

I wanted to replace my faithful 10 year old laptop, with something more powerful, faster and a larger monitor – but I didn’t know where to start! I checked the Which ? Consumer magazine website for their recommended Best Buys but their recommendations all seemed very expensive, with lots of things I felt I would probably never use.

So, it was with no hesitation last Monday evening that I gave John a ring at Computer Solutions. Based on my needs, John put together a PC Windows 7 package (hard drive, monitor, keyboard & mouse etc). Within 48 hours, he was in my house installing the new computer.

Now that’s what I call service!

John offers a refreshing style of service. I explained to John what I used my PC for (i.e. in the home, using mainly Microsoft Word & Publisher to produce/print booklets/flyers & posters etc for All Saints Warwick).

John listened and tailored a package/system to my requirements. At no time did I feel John was trying to sell me something that I didn’t need (how refreshing is that!) I have the comforting knowledge that John is on hand to help in the future i.e.

if I get stuck!!! I only have to pick up the phone. And finally, should the need arise in the future, my new PC is versatile/flexible enough to update and expand.

Simon Armstead Warwick Jan 2012

Thanks for installing the new hardrive on my laptop. I appreciated the local response and the quick same day service at a time when most businesses were closed.

Regards.
Andrew Groth Dec 2011

As a result of a serious virus problem with my pc and my wife’s laptop, I contacted Computer Solutions, and recieved prompt service from John. He repaired both machines very quickly and returned them within 24 hours. He was considerate and gave an excellent service, and very good value for money.

Len Knightley Hunningham Hill Dec 2011

I highly recommend the services of Computer Solutions who came to my home within an hour of calling and then spent 5 hours fixing my computer on the same day, upgrading the hard drive and memory and retrieving my data that I could no longer access. I was left with a much faster computer and all the data that I needed back on my working laptop. I was very impressed by John’s knowledge and capability in repairing my laptop – Thank You.

Claire Summers Time & Tide Holistic Therapy Kenilworth Nov 2011

Exceptional service, attitude and delivery! John found a solution where others had failed and got our business back on its feet. Not many people nowadays would work into the early hours to find the solution and deliver within the tight timescales that a small business requires.

Margaret Simpson Simpson Baker Research Kenilworth Nov 2011

I received first class service from beginning to end. Very personable and understanding of issues during initial contact. I dropped my laptop off at 1.00pm and it was ready to collect 4 hours later.

Very satisfied and pulled out all the stops to get me back up and running. I would strongly reccommend them.

Adrian Welsby Unipart Automotive Unipart Automotive August 11

Quick and efficient service with my PC problem resolved in an hour.

Many Thanks.

Peter Delves Associates Kenilworth August 11

Would just like to say a big thankyou to John who kindly came to my workplace (Penmans Solicitors), took my daughters laptop
away and brought it back that same day…..fully repaired.

Most definitely be recommending your goodselves.

Nikki Penmans Solicitors Kenilworth August 11

Hi,

Spent 7 hours fixed my laptop was friendly, professional and would recommend this to anyone who requires IT support.

I can safely say i was very pleased.A STAR

Tim Mitchell July 11

Hi John,

Thank you so much for solving our problem with our wireless system. All the computers are now able to access the internet. I will recommend Computer Solutions to future customers.

Ann Richards July 11

John diagnosed the problem with my dead Apple iMac over the phone on SUNDAY MORNING. Advised me what part to get and collected it the day the part arrived and had it back to me working by lunchtime.

Fantastic service. All this before I even had the courtesy of a reply from a local so-called Apple specialist. Thanks again.

Trevor Gleadall Kenilworth June 11

Dear John

Many thanks for your help yesterday. Strangely turning off the hub and turning it on worked. Flakey hub? Anyway many thanks.

I did buy a two year subscripton for AVG and will have to renew it some time later in the year – I was just wondering what ordinary users should buy?

Clive K. Sutton Coldfield May 11

Hello John

Big problem when my laptop “blew up” leaving me with the old hard drive containing files using m/s works and a new laptop
with windows 7 using m/s Office 10; question was how to convert spreadsheets(.wks) to spreadsheets(.xls) possible yes but how ?

However following a few phone calls to John an answer was found and the problem was solved > job done ! I would have no hesitation in using Computer Solutions again or reccommending them to friends.

Peter D. Kenilworth April 11

I was given simple and clear instructions over the phone for a problem with my mouse, absolutely free of charge I can’t believe that service like this is still to be found.

Edward Lewis Kenilworth March 11.

Many thanks for restoring my PC back to health over the last week. Technology is a wonderful thing when it works and A Nightmare
on Elm Street when it doesnt.

All appears to be working OK and stable now.

Regards

Colleen Crawford Warwick Feb 11.

Did an excellent job of the computer it now works 3 times faster, very sufficent and didnt get charged full price, cleared all the virus’s and cleaned it all thankyou very much.

Mr Gerrard Kenilworth Feb 11

Thanks John for doing a great job of replacing the motherboard in my PC and re-installing Windows. You didn’t just go the extra mile, you went the extra 3 miles and I know for a fact that you charged me for less than half of the time you actually spent undertaking the repair.

Many thanks.

Peter McChesney Kenilworth Feb ’11

John, Thank you very much! Great service you provided. I’ll be sure to call you again if anything pops up. Cheers

Miss Heeta Patel. Feb 11

Dear John,

I am so pleased with the Nvidia GTX 460 graphics card I bought from you, it’s GREAT. It was so good to find someone that knew what they were talking about. Excellent product, service, delivery and advice. Many thanks John will be back.

Regards

Mr. Chris Morgan. Nov ’10

Low cost CCTV systems can be very confusing and I was delighted by the help I received from John at www.pcpartsexpress.co.uk

Mr. Watkins Barcodes For Business – Oct ’10 Bucks

Hi John Thanks for this and thanks for sorting out my machine so quickly.

Lucy Ramsbottom Ramsbottom Events – Sept. ’10

Hello John, Our internet connection is now working all the time, so thank you for your help. We really appreciated the fact that you came out so quickly and managed to sort the problems out. Will be in touch soon about further work.

Sarah Greenway Dunsmore Kennels – Sept. ’10

Thanks John for doing all the necessary work on the laptop. Everything has been working great for some time.

Mr. Clive Kent Sutton Coldfield July ’10

Just a line to say thank you to Computer Solutions after their help on the phone with a problem on my daughters HP laptop, without incurring any charges at this stage. The easy way the specialist explained to a non computer literate person how to resolve my problem was very refreshing in a day and age where cost is normally the number ones subject. I will using Computer Solutions in the future for any computer related problems or upgrades with the family’s three laptops and one desktop.

Highly recommended ★★★★★

Mr. Michael Lea Finham Coventry July ’10

I just wanted to email to say how impressed I am at the quick and efficient service we have received from John at Computer Solutions. Our computer was not working at all but John came round straight away and had it working within 15 minutes. He then spent more than an hour on cleaning up our very sluggish computer, so we are able to connect to the Internet a lot quicker now.

Thanks for the quick and friendly service.

Mrs. J Sheehan Kenilworth July ’10

Hi John,

Just to let you know, my laptop is now working fine! It completed CHKDSK and I have created a restore point as you recommended.

I have done all my backups as well! Thank You for your prompt help it was much appreciated.

Simon Weaver Kenilworth June ’10

I can highly recommend Kenilworth Computer repairs (Computer Solutions). My computer was totally broken and unable to switch on. John was with me within a few hours of calling him. He fixed the computer and upgraded the memory. My computer is six years old and now after John has fixed it it is four times as fast and accessible its like having a new computer.

A really nice knowledgeable guy, the service, help, support and advice was excellent. He did what he promised, he left me with a fully working better performing computer.

Very Very Happy customer.

Richard Owen Kenilworth June ’10

I have found the service from Computer Solutions Excellent.

Quick response to a request. Good backup and friendly service.

Mrs. C. Nr. Kenilworth June ’10

I have known John for many years and he has always had an intimate knowledge of all things I.T When I wanted to upgrade my existing website, by redesigning it, optimising it for Google and installing an online shop, John was my first port of call.

John quickly understood my brief on this project – from conception to completion, he carried out all tasks with true professionalism.

He is very capable and I would not hesitate to to recommend him in fact I already have.

Mr. Richard Scrannage Trio Plus Dist. Epsom June ’10

Hi John, just a quick note to say how impressed with your new website I was. I was impressed with the wide range on offer and competitive prices and how easy it was to navigate through the pages. Good luck with the new venture and I look forward to being one of your first customers.

Mr. Peter Ballard Kenilworth June ’10