Whenever I have a computer problem - seemes to be about once every six to eight months - a ring to John at Computer Solutions always sorts me out. This time it was advice about laptop battery replacement. John advised that an original battery would no longer be available but sent me a link for a good substitute. Thanks again for the info John!
John is a Genius! He has helped me with my old laptop, which was painfully slow. When he replaced the hard drive and another issue occurred, he went the extra 100 miles to find a solution, investing time and resources to fix it. Thank you :)
Great support, fast service , quality price , patience with a smile... highly recommended to all
Big thank you to John, very friendly service! Replaced my old, faulty hard drive with a brand new one with more space and successfully recovered and transferred personal data from the faulty hard drive onto the new one, as well as doing all my laptop's updates. Well priced considering the amount of time and effort it took to recover my files from a struggling hard drive. Would definitely return in the future if I were to have issues again!
I had an urgent need to get advice on a family IT problem and John provided superb, objective and clear advice without the usual sales pitch. I cannot recommend his company too highly, so refreshing to get a solution in non-techie language, totally unbiased in terms of a recommended way forward. Great customer service
“ John and Artur went above and beyond to fix the keyboard on my laptop, when what looked like a simple swap took a nasty turn.” Thank You!
Yesterday I took our HP laptop in with a cracked screen and it was replaced there and then as they had one in stock! Really helpful and professional service!
John was really helpful and super efficient in dealing with my daughters iPhone. He even delivered it ready to my door so that my daughter would have it on returning home! Brilliant service. I wouldn't hesitate to recommend and will be returning to get my mum's iPad fixed soon! Many thanks :)
My entire experience was overwhelmingly positive. The team here know exactly what they're doing, was a pleasure spending my money here.
I took my laptop into John at Computer Solutions as it would not boot up. He was very helpful, knowledgeable and communicated well throughout the process with calls and texts. He identified the fault to be a failed SSD drive and replaced it with a working one with more memory. He also managed to save the files from the damaged drive. Many thanks John.
Many thanks to John for retrieving my family photos from an old computer. John is incredibly helpful and knowledgeable about IT, and carried out my job quickly for a very reasonable price. I would recommend Computer Solutions for any IT problems
John & Artur are superstars who managed to revive my old apple laptop from a watery death and then reinstall an appropriately ancient operating system on it so that I could continue to run some very important and very out-dated software. All this when the first place I took it to said that my computer was unsalvageable! Good price too. Thank you :D
I have been always impressed at how Computer Solutions help when building my new PC's. They stocked all the parts and even gave me really sound advice!
Absolutely brilliant! Got my iPad screen replaced and I was back in lectures using it the following week!
John was extremely helpful in installing a printer for my home office. Very knowledgeable, responsive and at a reasonable price as well.
Well what can I say.. a massive thank you to the lovely John for helping me fix my sons gaming PC at such short notice. I was so happy with his service and price..its nice to know that people don't take advantage and cost the earth. He fixed my computer within half an hour. Thanks very much I will 100% be a returning customer. 5* from me x
John Wheatcroft is amazing. I am indebted to him for getting my laptop up and running. He is an absolute superstar!! He dropped everything to help me out - it really meant a lot to me and at the right time. I will not forget his kindness......
For Internet browsers who are looking for a computer repair shop to deal with their computer problems we can recommend Computer Solutions. My wife and I were experiencing problems with sending emails. When we described the problem the gentleman who dealt with us (John at Park Street) recognised the problem straight away. We found John customer friendly, patient and very professional with us. We can thoroughly recommend Computer Solutions. Bernard and Liz Wednesday 26 August.
John did an amazing job recovering my hard drive. A task I was told by another computer company was not possible. As with other reviews, I should have checked where I went first in Park Street. I will not make the same mistake again. Thank you John for your hard work and patience.
I emailed question about broken screen on ChromeBook on bank holiday. Received call back within 5 minutes and a quote over the phone. Dropped computer off and collected 3 days later. All fixed and good as new. Total bill actually less than original quote. Bonus!. Friendly attentive staff who do a good job for a fair price. Thank you.
Pleased to be awarding five stars to Computer Solutions - thanks to their friendly, informative and professional approach, and my PC still working fine several days later, following a thorough clean up, maintenance and repair. Highly recommended.
I popped into to enquire about what could be done to improve the performance of my 7yr old laptop and, 2 hours later, I left with an upgraded hard drive installed, Windows 10 updated and my MS 365 application configured as well! All carried out by John, whom I found to be very friendly, professional, knowledgeable and very helpful. I could not have asked for anything more than that. He is my number 1 go-to person for any future IT probelms and I thoroughly recommend his service to anyone else.
I've had reason to visit this store twice during the past two weeks and on each occasion received first class service from John. He's an absolute gem - nothing seems to phase him. It's a shame that I can only give 5*, he's worth 10*! A warning to all: There are two computer shops in this street, make sure that you choose John's at number 3 Park St.
Went above and beyond on a challenging problem; excellent customer service - would definitely recommend
Always had great service. I appreciate they always try to fix problems while you wait. So many other similar establishments invariably expect you to leave items for an indeterminate time.
Amazing customer service. They said my laptop would take a few days to fix but since I'm working from home they mananaged to fix it within the day. Thank you very much Arthur the Engineer for staying late on a Saturday - couldn't recommend them enough.
Brilliant service, really quick to respond to my enquiry and very friendly and provided repair price very reasonable, would definitely use again.
Bowled up out of the blue one morning at Computer Solutions with a laptop screen that had been driving me mad continually flickering for the previous 6 months. John took one look, said "I might have one of those second hand", opened my screen up on the spot, fitted his second hand one (that was indeed of the correct type), ran a test or two and Bob was my Uncle. John even ran a couple of clean-up programmes to speed up my laptop. What service. I had been expecting to be deprived of my laptop for at least a couple of days - but I was able to take it home with me. Expert, professional work pleasantly and courteously delivered. Pete
We went to Kenilworth computer repairs in Park Street, Leamington Spa, having made a quick phone call to them about our laptop with a smashed (!) screen. John asked us to bring it in for him to look at. Within minutes of walking into the shop John was removing the screen and replacing it with a screen from stock. The whole repair was completed while we waited. Truly amazing! And at a reasonable price. Couldn't have been a better service.
Amazing service! Nice man, super professional and effective! Highly recommend!